Shipping Policy

Shipping Policy

Thank you for shopping with Cartiva. Below you’ll find everything you need to know about how we process and ship orders.

Order Processing Time

All orders are processed within 1–3 business days after purchase. During high-demand periods or holidays, processing may take slightly longer.

Once your order is processed, it will be shipped and you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times:

  • United States: 7–15 business days

  • International Orders: 10–20 business days

Please note that delivery times may vary depending on your location, customs delays, or carrier issues.

Tracking Your Order

Once your order has shipped, you will receive a tracking number via email. You can use this to monitor your package in real time until it arrives.

Shipping Costs

We offer free shipping on most orders unless otherwise stated at checkout. Any applicable shipping fees will be clearly displayed before purchase.

Delays & Issues

Occasionally, delays may occur due to:

  • Customs processing

  • High order volume

  • Carrier disruptions

If your order is significantly delayed, please contact us and we will assist you immediately.

Lost or Missing Packages

If your package appears lost or hasn’t updated for an extended period, contact us so we can investigate and resolve the issue as quickly as possible.

Contact

For any shipping-related questions, reach out to us at:
buildaghbank@icloud.com

Cartiva Team
We appreciate your patience and support.